Reference

How we handle your account information

We collect what we need to run your account, process bKash and Nagad deposits, verify withdrawals and keep your login secure. This policy explains what we store, how long we keep it, and how you can request changes or deletion.

Account securityPayment dataDevice accessContact detailsRetention rules

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DATA REQUESTS

How to reach us about your data

If you want to see what we hold, request deletion, or update your contact details, use any of the channels below. Email replies usually take one business day; live chat is faster for simple questions about what information sits in your account right now.

Email Send data-access or deletion requests to our support address. Include your registered mobile number so we can verify the request. We reply within one business day with next steps or the information you asked for.

Live chat Open the chat bubble in the bottom corner of any page. Our team can pull up your account profile, show you what contact details and device logs we hold, and walk you through update or deletion steps in real time.

Account settings Log in and tap your profile icon to view stored data fields like mobile number, email, preferred wallet and marketing opt-in status. You can edit contact details directly or submit a full deletion request from that screen.

SECURITY LAYERS

How we protect what you share

We encrypt login sessions and payment API calls so transaction details stay private in transit. Our servers sit behind firewall rules that block unauthorised access attempts, and we log every withdrawal verification step so you can review your own account history anytime. If you notice suspicious activity, change your password immediately and contact support to freeze further transactions until we investigate.

Encryption

Login tokens and payment API requests travel over encrypted channels. That means your bKash or Nagad transaction data stays unreadable to anyone listening on the network between your phone and our servers.

Cookie controls

We use session cookies to keep you logged in and preference cookies to remember your language choice. You can clear them anytime from your browser settings; clearing session cookies logs you out and you will need your OTP to sign…

Retention periods

Active account data stays on file as long as your account is open. After you close it we keep transaction records for the minimum period our payment partners require, then anonymise logs so they cannot be traced back to your…

Third parties

We share transaction details only with the payment processor handling your deposit or withdrawal — bKash, Nagad, Rocket or your bank. We never sell contact lists or betting history to marketing firms or data brokers outside our operation.

What we collect and why

74 db Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account we ask for your mobile number, date of birth and preferred wallet method so we can verify withdrawals and send login codes. We log your device type and IP address to protect against unauthorised access. Payment data flows through bKash, Nagad

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or Rocket; we store transaction IDs and amounts to match deposits with your account balance, but we never see your wallet PIN or full card details. We use cookies to keep you logged in across sessions and to remember your language and game preferences. Marketing messages
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only go out if you opt in during signup, and you can turn them off anytime from account settings. We do not sell your data to third parties. Access to our platform depends on your local law and the eligible regions we can serve; if local
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regulations change we may need to adjust data handling or account access accordingly. We keep account records for as long as your account is active plus the minimum retention period required by payment processors and regional compliance frameworks. If you close your account we anonymise transaction
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logs after that period but may keep aggregated statistics for fraud prevention.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Privacy questions we hear most

We collect your mobile number, date of birth and preferred wallet method during signup. We also log device type and IP address each time you log in so we can spot unusual access patterns and protect your account.

We share transaction data only with the wallet provider processing your deposit or withdrawal. We never sell betting history or contact details to third-party marketers, and we do not pass logs to other casino brands outside our own operation.

Email support with your registered mobile number and ask for a data export. We will send a file listing your contact details, transaction IDs, login timestamps and marketing opt-in status within one business day.

Yes. Log in, go to account settings and submit a deletion request. We close the account immediately and anonymise transaction records after the minimum retention period our payment processors require, usually a few months for fraud-check purposes.

Date of birth confirms you meet the age requirement for account access. Mobile number lets us send login OTP codes and verify withdrawal requests so only you can move funds out of your balance.

Session cookies keep you logged in; turning them off means you will need to enter your mobile number and OTP every time you visit. Preference cookies remember language and layout choices; without them the site defaults to English each session.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoTerms & Conditions Account74 db Login

How we handle your account information

How to reach us about your data

How we protect what you share

Privacy questions we hear most

01 What personal details do you store when I sign up?

02 Do you share my bKash or Nagad transaction history with anyone?

03 How do I request a copy of everything you hold about me?

04 Can I delete my account and all the data that goes with it?

05 Why do you need my date of birth and mobile number?

06 What happens if I turn off cookies in my browser?

Privacy Policy

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